What it is
The review follows real work from start to finish: how a request arrives, who handles it, where it waits and how it is closed. The result is a simple map of the process with the points where time or information is lost, and suggestions for each one.
What is included
- Process mapped from real work
- Bottlenecks identified
- Suggestions per step
- Written summary
How we work
Understand the business
A first conversation about how the company works today and what worries the owner most.
Review and write it down
Processes, routines and figures are reviewed and the findings are written in plain language.
Agree the changes
Recommendations are discussed one by one and only the agreed ones are put into practice.
Related
Where the money goes
Cost review
A structured review of recurring costs to find what can be renegotiated, reduced or removed.
See the line →Numbers you can use
Management reports
A small set of monthly reports designed around the decisions the owner has to make.
See the line →Office routines
Administrative support
Help organising office routines, documents and records so the team spends less time searching.
See the line →